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More FAQs

Return Policy

We are happy to provide a free return and full refund for any undamaged items as long as you contact us at returns@pulpco.us within one week after your order is delivered. You may still initiate a return for up to 30 days, but we will not be able to provide the return label and can refund in store credit only

We do our best to make sure your order is perfect before it ships out, but if you are unhappy with your order for any reason, please reach out to us at erin@pulpco.us. 

All items purchased on sale are final sale
 

Sustainability

We only source organic and GOTS-certified fabrics for our products. Our fabrics are eco dyed and printed locally with water based inks.

Ethics

We are firmly committed to ethical production that does not exploit any laborer. Our fabrics are printed locally and sewn with love in California.

International Shipping

We ship our products worldwide and provide as many shipping options for our International customers as possible. Although it is the most affordable option, First-Class Package Service is not recommended if a timely delivery is important. 

Care

Our caps are printed with water based inks. The best way to clean these items is to spot clean, rinse with cold water and hang to dry.